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Frequently Asked Questions
How do you work with your clients?
We believe in true partnership. Our team integrates seamlessly with your business through weekly strategy meetings and dedicated channels for day-to-day communication. This ensures you're always in the loop and your concerns are addressed promptly.
What services do you offer?
We provide personalized solutions across three core areas:
- Store optimization and CRO
- Customer retention campaigns
- Paid acquisition and scaling
Each service is customized to your specific needs and business stage, with different tiers available based on your project scope.
What's your onboarding process?
We start with a thorough assessment of your needs and current setup. Our structured onboarding ensures we have all necessary resources and access in place, establish clear communication channels, and set measurable goals before we begin implementation.
How is you pricing structured?
We operate on a two-part pricing model:
1. Initial implementation fee for setup and optimization
2. Monthly retainer for ongoing optimization and management
Pricing factors include product catalog size, monthly order volume, and campaign scope. We'll provide a detailed quote after understanding your specific needs.
Is this a one-time optimization?
E-commerce is constantly evolving, and so should your store. Our approach focuses on continuous optimization to keep up with changing customer demands and market trends. We track performance metrics and make regular adjustments to ensure sustained growth.
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